Shipping policy

Shipping Policy

Thank you for shopping with GearPilot!

We are committed to processing and shipping your order as quickly as possible.

Processing Time

Orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number.

Estimated Delivery Times

Estimated delivery times are:

  • United States: 7–15 business days
  • Canada: 7–20 business days
  • United Kingdom: 7–15 business days
  • Australia: 7–20 business days
  • Most international destinations: 10–20 business days

Please note that delivery times are estimates and may vary due to customs, weather, holidays, or carrier delays.

Shipping Costs

We proudly offer Free Standard Shipping on all orders.

Order Tracking

Once your order ships, you'll receive an email with a tracking number so you can monitor your package's progress.

Please allow 24–72 hours for tracking information to update after your package has been shipped.

Delayed or Lost Packages

If your package is significantly delayed or appears to be lost, please contact us at gearpilotsupport@gmail.com.

We'll work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Address

Please double-check your shipping address before placing your order.

GearPilot is not responsible for delays or lost packages caused by incorrect shipping information provided during checkout.

If you notice an error, contact us immediately at gearpilotsupport@gmail.com, and we'll do our best to update your order before it ships.